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Normally, the best way to reach us is to send an e-mail message to one of the addresses shown below, based on the nature of your inquiry. Please allow a minimum of two business days for reply, a bit longer if your inquiry is lengthy.

If you have a question about submitting a manuscript, please click HERE first. Fast and easy answers to most questions are available immediately.

Please send no file attachments unless requested beforehand by our staff. Due to the number of large unsolicited manuscripts sent to UP by e-mail in recent months, messages more than a few pages in length are now automatically deleted before delivery. We regret any inconvenience and respectfully invite you to send a short message requesting instructions for submitting a manuscript or other large file.

For readers:
[email protected]

For writers of new books:
[email protected]
(please inquire before sending a manuscript)

For writers of previously published books:
[email protected]

For news media inquiries and book reviewers:
[email protected]

To place bulk wholesale book orders:
[email protected]

For retail orders of single books:
[email protected]

For bills and accounting:
[email protected]

For UP business partners:
[email protected]

For literary agents:
[email protected]

For publishers, distributors, bookstores:
[email protected]

All others:
[email protected]

We respectfully encourage everyone to contact us by e-mail whenever possible, because it is the most efficient and economical mode of communication available. Sending e-mail allows us to quickly forward inquiries to other members of our staff if necessary, and to maintain an accurate record of your correspondence. We appreciate your cooperation, and will make every effort to respond in kind.

UP Phone Numbers and Hours
Best Tuesday-Wednesday-Thursday
(Limited Hours on Monday and Friday, Closed Weekends)

  • Readers (best noon to 4 pm Pacific time):

    206-339-8782 or [email protected]

  • Writers (best 8 am to noon Pacific time):

    206-350-8877 or [email protected]

  • News Media ONLY (best 8 am to 4 pm Pacific time):

    800-218-8877 (toll-free) or [email protected]

  • Business Partners and UP Authors (best 8 am to noon Pacific time):

    415-632-3538 or [email protected]

  • Bills and Accounting (best noon to 4 pm Pacific time):

    206-666-5484 or [email protected]

  • Bookstores, Distributors, Literary Agents, Publishers (best 8 am to 4 pm Pacific time):

    206-339-8782 or [email protected]

  • All Others -- General Voicemail (best 8 am to 4 pm, Pacific time):

    812-988-7109 or [email protected]

    UP Postal address:

    Unlimited Publishing LLC
    Post Office Box 99
    Nashville, Indiana (not Tennessee!) 47448

    We strongly recommend USPS Priority Mail (with delivery confirmation, but no No NO signature required!) for all mail other than routine correspondence.

    For UPS shipments or overnight deliveries, please call ahead before shipping for instructions.

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