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Normally, the best way to reach us is to send an e-mail message to one of the addresses shown below, based on the nature of your inquiry. Please allow a minimum of two business days for reply, a bit longer if your inquiry is lengthy.

If you have a question about submitting a manuscript, please click HERE first. Fast and easy answers to most questions are available immediately.

Please send no file attachments unless requested beforehand by our staff. Due to the number of large unsolicited manuscripts sent to UP by e-mail in recent months, messages more than a few pages in length are now automatically deleted before delivery. We regret any inconvenience and respectfully invite you to send a short message requesting instructions for submitting a manuscript or other large file.

For readers:

For writers of new books:
(please inquire before sending a manuscript)

For writers of previously published books:

For news media inquiries and book reviewers:

To place bulk wholesale book orders:

For retail orders of single books:

For bills and accounting:

For UP business partners:

For literary agents:

For publishers, distributors, bookstores:

All others:

We respectfully encourage everyone to contact us by e-mail whenever possible, because it is the most efficient and economical mode of communication available. Sending e-mail allows us to quickly forward inquiries to other members of our staff if necessary, and to maintain an accurate record of your correspondence. We appreciate your cooperation, and will make every effort to respond in kind.

UP Phone Numbers and Hours
Best Tuesday-Wednesday-Thursday
(Limited Hours on Monday and Friday, Closed Weekends)

  • Readers (best noon to 4 pm Pacific time):

    206-339-8782 or

  • Writers (best 8 am to noon Pacific time):

    206-350-8877 or

  • News Media ONLY (best 8 am to 4 pm Pacific time):

    800-218-8877 (toll-free) or

  • Business Partners and UP Authors (best 8 am to noon Pacific time):

    415-632-3538 or

  • Bills and Accounting (best noon to 4 pm Pacific time):

    206-666-5484 or

  • Bookstores, Distributors, Literary Agents, Publishers (best 8 am to 4 pm Pacific time):

    206-339-8782 or

  • All Others -- General Voicemail (best 8 am to 4 pm, Pacific time):

    812-988-7109 or

    UP Postal address:

    Unlimited Publishing LLC
    Post Office Box 99
    Nashville, Indiana (not Tennessee!) 47448

    We strongly recommend USPS Priority Mail (with delivery confirmation, but no No NO signature required!) for all mail other than routine correspondence.

    For UPS shipments or overnight deliveries, please call ahead before shipping for instructions.

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